Shipping and Return Policy
π¦ Shipping Policy
Processing Time
-
Orders are typically processed within 1β3 business days.
-
If the item is in stock at a local warehouse (USA, UK, or Canada), processing may be faster.
Shipping Methods & Delivery Times
Delivery times vary depending on the destination country and the warehouse from which the product is shipped
United States:
-
From U.S. Warehouses: 2β7 business days via USPS+.
-
From China Warehouses:
-
7β15 business days.
-
YDS US: 12β22 business days.
-
USPS ( from China) 10β20 business days.
-
United Kingdom:
-
From China Warehouses:
-
7β12 business days.
-
Β Euro Ordinary: 8β12 business days.
-
Canada:
-
From China Warehouses:
-
15β25 business days.
-
Ordinary: 10β20 business days.
-
Shipping Costs
- Shipping fees are calculated based on product weight, dimensions, and destination.
- You can view the exact shipping cost at checkout.
π Return & Refund Policy
Return Eligibility
We accept returns for the following reasons:
-
Damaged or defective items.
-
Incorrect item received.
-
Item not as described.
Return Conditions
-
Return Window: Items must be returned within 30 days of receipt.
-
Return Location: All returns must be sent to our China warehouse. Returns to local warehouses are not accepted.
-
Return Process:
-
Contact our customer service to initiate a return.
-
Provide order number, reason for return, and photographic evidence if applicable.
-
We will provide you with a return link and instructions.
-
Ship the item to the provided address.
-
Important Notes
-
Customers are responsible for return shipping costs unless the return is due to our error.
-
We do not accept returns for:
-
Change of mind.
-
Incorrect size or colour ordered.
-
Items without original packaging or tags.
-
Refunds
-
Once we receive and inspect the returned item, we will process your refund within 5β7 business days.
-
Refunds will be issued to the original payment method.
Β
For more detailed information, please don't hesitate to contact us.